The Truth About Customer Service — And Why It’s Designed to Fail
- Keynote Speaker
- ● Author of HOLD
- ● Customer Service Reformer
HOLD: Why Customer Service Is Working Exactly As Designed — And What Leaders Must Do Next
- Why service fails and who benefits
- Why AI and automation accelerate dissatisfaction
- What leaders must fix Monday morning
45–60 min Keynote • 75–90 min + Q&A • Half-Day Workshop
Fee Range: $15K–$25K
Fee Range: $15K–$25K
What Leaders Need to Hear
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AMAS IN THE NEWS
Featured on national media for exposing the truth about customer service.
TESTIMONIALS
“An inspiring speaker and hands-on consultant, Amas Tenumah knows how to empower and engage his audience. He brings a refreshing point of view to the table at every engagement. Highly recommended!”
“Amas’ presentation really changed out trajectory, our ROI was 10X”
“He shows up to events with crazy ideas that challenge us to think in new and creative ways.”
THE MOVEMENT / BOOK TEASER
Amas leads a national movement to fix customer service by exposing its design flaws and giving leaders the truth they need.
