Speaking

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 As a speaker, I enliven your audience, inspire bold action, cast light on best practices, and draw to your attention managerial insight you have not pondered. I create a-ha moments – episodes of enthusiasm, reflection, inspiration and intellectual enrichment. I have delivered dozens of presentations in various venues, from industry events to corporate gatherings, from executive brainstorming sessions to training sessions. I look forward to stirring creativity and engagement in your next event.

 

 

What Others are Saying

No bigger expert in the field of customer experience

There is no bigger expert in the field of customer experience who enlightens and entertains more than Amas Tenumah, I recommend him wholeheartedly as a speaker

Sean Lennon – Program Director

amas tenumah speaking
5.0
2015-06-04T09:14:47+00:00

Sean Lennon – Program Director

There is no bigger expert in the field of customer experience who enlightens and entertains more than Amas Tenumah, I recommend him wholeheartedly as a speaker

He dares us all

Mr. Tenumah empowers his audience to boldly change the way we go about our work. He dares all of us to lead our profession so that the “customer” and the employee will benefit from the change.

Jonny Griffin M.A.,  Program Director

amas tenumah speaking
5.0
2015-06-04T09:09:25+00:00

Jonny Griffin M.A.,  Program Director

Mr. Tenumah empowers his audience to boldly change the way we go about our work. He dares all of us to lead our profession so that the “customer” and the employee will benefit from the change.

Put your seat belt on

Amas is one of the most inspiring and easy going speakers I have worked with. He is passionate about his work and has an incredible way of connecting with the audience.  Whenever he speaks there is always a buzz in the room following his presentation.

Scott Robbins, Program Director Argyle Executive Forum

amas tenumah speaking
5.0
2015-06-13T21:07:30+00:00

Scott Robbins, Program Director Argyle Executive Forum

Amas is one of the most inspiring and easy going speakers I have worked with. He is passionate about his work and has an incredible way of connecting with the audience.  Whenever he speaks there is always a buzz in the room following his presentation.

An engaging and enthusiastic speaker

Amas is an engaging and enthusiastic speaker.  He is very personable and approachable.  He grabs your attention, holds it, and provides confidence that he is highly knowledgeable of his subject content.

Professor Jeff L. Berry M.S.,

amas tenumah speaking
5.0
2015-06-04T09:12:19+00:00

Professor Jeff L. Berry M.S.,

Amas is an engaging and enthusiastic speaker.  He is very personable and approachable.  He grabs your attention, holds it, and provides confidence that he is highly knowledgeable of his subject content.
5.0
4

 

Most Requested Speaking Topics:

Big Data and Customer Experience
In God we trust, everyone else bring Data
People leadership and customer experience

The simplicity of actionable Thought Leadership
Employee First, then customer
IVRs that are more personal than human beings

 

 

About Me

I have been publicly speaking for over 7 years, I have keynoted over 30 events. I started my career as a software developer and have held leadership and executive roles responsible for customer experience for companies like Convergys, Coca-Cola, Teleflora & Cox. I am also the author of the Book – The Curated Experience: Engineering Customer Service to Build Loyalty.

I am a proud dad an avid Yankee fan, and I play competitive soccer in free time at home in Oklahoma City.

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